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Cookware Lifetime Warranty



Our cookware has been manufactured to the highest standards. Each stainless steel part is unconditionally warranted against defect in material and workmanship for the purchaser's lifetime and is transferable once. To transfer the warranty simply send a copy of the original purchase documents and the new owner's name and address to My Honey Cook's address below.

If a stainless steel part rusts, warps, chips, cracks, bends, melts, or breaks, this is considered defective. Simply contact customer service to obtain a Return Authorization Number (RA#) and ship the piece postage prepaid and we will repair or replace the item with an equivalent item at no charge.

If a phenolic part (handle or knob) breaks or no longer functions, My Honey Cooks will make a replacement without inquiry as to cause. This warranty gives you specific rights. You may also have other rights which may vary from state to state.

If service becomes necessary, contact customer service to receive an RA#

Customer Service: here

My Honey Cooks
9770 S Military Trail B-4 243
Boynton Beach, FL 33436

Cutlery Lifetime Warranty

My Honey Cooks warranties your cutlery to be free from defects in material and workmanship. Any piece or component found defective will be repaired or replaced free of charge. This warranty applies to the original purchaser.

Bamboo products warrany: 30 days

Your cutlery will remain sharp for many years if cared for properly. But after extended use, you may want your knives to be factory sharpened. This service is free of charge, however there will be a nominal shipping/handling fee.*

For 1-3 knives: $6.00
For 4 or more knives: $10.00 (10 knives max)

International Shipments may incur additional shipping charges. All funds are U.S. currency.

Note: Please allow 3-4 weeks for the servicing and return of your cutlery and be sure to safely pack your cutlery for shipping and ship prepaid.

A Return Authorization Number (RA#) is required. Contact customer service to obtain an RA#.

USE

  • Always use caution when handling sharp objects
  • Avoid cutting on hard surfaces such as stone, metal, or glass
  • It is not advisable to use any knife to cut through bone, as blades can be damaged

CARE

  • Not meant for the dishwasher. Hand-wash with warm water and a mild detergent; rinse and dry immediately
  • Avoid cleaners containing bleach or citrus extracts
  • Sharpen as needed. With regular use and honing once a week, you should not need to sharpen your knives more than once or twice a year
  • Sharpen your knife at home using a whetstone or knife sharpener or have them sharpened by a professional
  • Bamboo oil (mineral oil) should be used on knife handles, blocks, and cutting boards as needed

Customer Service: here

My Honey Cooks
9770 S Military Trail B-4 243
Boynton Beach, FL 33436